Financial Services

Financial institutions trust mGage to deliver important alerts and customer care messages to consumers.

Financial Services

Examples of what we make possible for financial services.

Case study

 

Becoming #1 in customer satisfaction while decreasing service costs by 10%.

When a leading financial services company wanted to decrease costs around inbound service calls and provide more efficient customer service, they turned to mGage. We reduced call volumes and increased customer satisfaction through a text messaging program that delivered service alerts and promotions, and provided customers a range of account management tools, all in a channel grown numbers of customers prefer.

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THE NUMBERS

THE NUMBERS

 

69% percent of millennials say that they feel good about themselves and the company they are doing business with when they resolve a problem without talking to customer service.

Source: Aspect
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From increasing conversion rates for products to alerting customers to account information, watch how mGage and the financial industry work together.

Build, deploy and track financial services messaging campaigns.

Manage financial services messaging programs using any combination of SMS, MMS, Push or OTT through Communicate Pro, our cloud-based, enterprise-level campaign management tool. Leverage our APIs to easily integrate messaging into your existing systems and applications.

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