Relaunched mGage Website Guides Brands Searching for Mobile Engagement Solutions

August 02, 2017

We’ve relaunched our website to make it easier than ever to learn how mGage’s best-in-class mobile messaging services can improve your marketing and customer care programs. “mGage’s strong relationships with more than 500 major mobile carriers globally have helped us to deliver more than 25 billion customer experiences over the last 15 years,” said Jim […]

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SMS Reminders Reduce Missed Medical Appointments for Providers

July 10, 2017

When a patient misses a scheduled appointment, it can impact their health and well-being. It causes financial difficulties for their providers as missed appointments add up to $150 billion in annual losses. mGage helped one company empower practices to easily send SMS reminders of appointments, follow-up scheduling and past due bill notices to patients. Background: […]

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Prepaid Wireless Provider Reduces And Delivers Timely Information Churn Through SMS

June 29, 2017

A leading prepaid wireless provider was interested in providing greater value to their customers as a way to reduce churn. They recognized that an effective text messaging campaign could play a major role in increasing customer loyalty while encouraging customers to continue to use their products. The client has used mGage’s technology and campaign management […]

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Auto Manufacturer Uses Personalized MMS Messages to Target Customers

June 28, 2017

One of the world’s largest luxury automotive companies was interested in new ways to maintain contact with owners after they make a purchase. In particular, they wanted to communicate information and special offers on maintenance and repairs available through their dealership. Convincing customers to come into the dealership for their service can have a significant […]

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mGage Boosts Satellite Radio Customer Care

June 27, 2017

The world’s largest satellite radio company relies on their large selection of specialized music stations to convince customers to use their monthly service. They needed a more convenient way for customers to refresh their radio signal to receive new stations or fix problems with their service. By delivering URLs through SMS, they have helped approximately 7,000 […]

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Mystery Coupon Campaign Creates $2 Million in Incremental Sales

June 27, 2017

Gamification is a powerful marketing tool for brands looking to bring a new a level of excitement to their mobile marketing. Consumers enjoy the mystery of playing a game instead of receiving a coupon, or finding out which deal they are receiving from a choice of possible options. Gamification makes consumers active participants and creates […]

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Decreasing Call Center Costs Through SMS

June 27, 2017

One of the world’s largest financial services companies needed a way to deflect low-priority requests from around the world away from their busy Customer Care call center. Directly connecting to our proprietary APIs has led to a 10 percent decrease in call center services costs with at least 80 million customer experiences handled via text […]

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Mobile Messaging Generates More Than 8 Million Annual Purchases For Leading Retailer

June 26, 2017

Challenges: One of the world’s largest retailers wanted to integrate mobile messaging into their existing marketing strategy. They were interested in sending high volumes of time-sensitive messages to subscribers to increase store traffic and participation in special events. Solution: The retailer chose mGage as their mobile messaging provider and to use Communicate Pro, our cloud-based, […]

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Multivariate Testing Now in Communicate Pro

May 22, 2017

Multivariate Testing has been added to Communicate Pro. This essential tool helps clients better plan, execute and track the success of their mobile messaging campaigns. With Multivariate Testing, you can discover the best-performing SMS messages by testing the effectiveness of unique copy or variance in time of delivery. Setup is easy – simply enable Multivariate [...]

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Hotel Chain Provides Check-In Readiness Alerts Via SMS

May 22, 2017

A major budget hotel chain wanted to create a program to alert guests when their room is ready for check-in. Partnering with mGage, the hotel chain developed and implemented a successful campaign that was used by almost half of all customers booking rooms on their website in the first year of launch. Background: A major […]

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